Updated 12 June, 2025
Refund Policy
At Sqlenz (https://sqlenz.com), we’re committed to your satisfaction. If our AI-powered query solution does not meet your expectations, we’re here to make it right.
We offer a 7-day money-back guarantee. If Sqlenz does not meet your expectations and you’ve already reached out to our support team, you may request a full refund within 7 days of purchase.
Important Notes
- No refunds are issued for plan renewals. You may disable auto-renewal any time before your renewal date.
- If you’ve already received a refund for a specific plan, you are not eligible for another refund for the same plan.
- Refund requests must be made directly by emailing lenzcreativee@hotmail.com with your order ID and account email.
Refund Timeline
Once approved, your refund will be processed within 5–10 business days. Payment providers may take up to 20 days to reflect the refund.
Membership Cancellation
You may cancel your Sqlenz membership anytime by emailing us at lenzcreativee@hotmail.com or opening a support ticket. Auto-renewal can be disabled from your account settings.
Still have questions? Email us at lenzcreativee@hotmail.com — we’re here to help!